About Us — KoupitiPhone.cz
KoupitiPhone.cz is a leading Czech e-shop exclusively specializing in refurbished iPhones. We are part of iLoveServis — a network of certified Apple service stores with over 15 years of experience in the Czech market. Every year, we help thousands of customers acquire a quality refurbished iPhone at a significantly better price than brick-and-mortar stores offering new phones.
Who We Are and Where We Come From
iLoveServis was founded in 2018 with a single goal: to bring a transparent and professional approach to iPhone sales and service to the Czech Republic. We started in Brno with a single store and a clear vision — the customer must always know exactly what they are buying. Today, we operate 5 branches in four Czech cities, and over 10,000 refurbished iPhones pass through our certified inspection annually.
Over the years, we have built a reputation as a seller that customers trust. Our branches can be found in:
- Brno — Velký Špalíček, Měšťanská 283/5
- Hradec Králové — OC Futurum, Víta Nejedlého 1254
- Prague Nová Plaza — Nová Plaza Shopping Center
- Prague Chodov — Chodov Shopping Center
- Prague Černý Most — Černý Most Shopping Center
Our Experience and Expertise
Our team consists of certified technicians with deep knowledge of the Apple ecosystem. Every refurbished iPhone we offer undergoes a strict 50-point technical inspection. We test everything — from battery health and display functionality to cameras, speakers, and microphone, as well as software features like Face ID, Touch ID, and NFC.
Only after successfully passing all tests is a phone assigned a condition category (A+, A, B, or C) and can be put up for sale. No refurbished iPhone is sold by us without a complete audit. Thanks to this process, we can guarantee that what you see in the description corresponds to reality.
Our technical background is exceptional — iLoveServis operates its own service workshops equipped with professional tools and original spare parts. This infrastructure allows us not only to sell refurbished iPhones but also to provide warranty and post-warranty service directly in our branches.
Why Customers Trust Us
Transparency is the foundation of our work. Every refurbished iPhone has a detailed condition description, clearly stated battery capacity, and precise photos. We do not use misleading marketing terms — we describe iPhones as they truly are.
Our guarantees are clear and binding:
- 2-year warranty on every refurbished iPhone — one of the longest warranties on the market
- 30-day return policy without giving a reason — you shop risk-free
- Free shipping throughout the Czech Republic
- Unlocked devices — work with all operators
- Clean iCloud — every device is disconnected from the previous owner
Our Authority in the Industry
KoupitiPhone.cz and iLoveServis are well-established names in the Czech community of Apple enthusiasts and customers. Thousands of satisfied customers follow us on Facebook and Instagram, regularly sharing their experience of buying a refurbished iPhone. We have hundreds of verified reviews on independent platforms.
We are proud that a large portion of our customers return to us — or recommend us to friends and family. The trust we have built over years of honest work is our greatest asset.
Sustainability and Responsibility
Refurbished iPhones are not just a smart economic choice — they are also a responsible choice for the environment. Every refurbished iPhone we sell instead of a new one means saved raw materials, a smaller carbon footprint, and less electronic waste. We believe that quality technology should last as long as possible, and we help iPhones have a second (and equally great) life.
How to Buy a Refurbished iPhone from Us
Buying a refurbished iPhone at KoupitiPhone.cz is simple:
- Choose the iPhone model you are interested in and the desired condition of the device.
- Select storage capacity and color.
- Add to cart and choose a delivery method — free courier or personal pickup at a branch.
- Complete the order and await delivery (usually 1–2 business days).
- After delivery, you have 30 days to return it — no questions asked, no problems.
Do you have questions? Our customer service is available to you via email and at each of our 5 branches. We will be happy to help you choose a refurbished iPhone precisely according to your needs and budget.
KoupitiPhone.cz is part of iLoveServis s.r.o. — a certified network of Apple services and refurbished iPhone stores in the Czech Republic.