We are PTF financial s.r.o., with registered office at Veverkova 1343/1, 500 02 Hradec Králové, ID No.: 28806361, Tax ID No.: CZ28806361.
We operate an e-shop on the websites www.koupitiphone.cz
In connection with the sale of goods and the operation of our websites, we process some of your personal data.
The processing of personal data is governed primarily by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR").
I. Processing of personal data
a) Processing of personal data during purchase
If you make a purchase from us, we process the data you provide to us. This primarily includes billing information: name, surname, address, telephone number, and email address.
Why do we need this data?
Personal data is necessary for the performance of our contract – specifically for the delivery of goods. We use your contact information to communicate with you about the status of your order, or about a complaint or other inquiries.
We also process your personal data to fulfill our legal obligations (especially for accounting and tax purposes or for handling complaints).
On what legal basis do we process personal data?
Processing is based on Article 6(1)(b) GDPR – performance of a contract and Article 6(1)(c) GDPR – fulfillment of our legal obligations.
How long will we store your personal data?
We will process your data for the duration of our service provision and then for a period of 10 years from the last provision of service or delivery of goods.
b) Newsletters (commercial communications)
If you have made a purchase from us and did not opt out of receiving newsletters at the time of purchase, we will use your email address to send you commercial communications.
On what legal basis?
Sending commercial communications is possible pursuant to Section 7(3) of Act No. 480/2004 Coll., on certain information society services, unless you have expressly prohibited it.
How long will we process this data?
We will process your email address for 10 years from your last purchase. You can unsubscribe at any time via email or by contacting us at info@iloveservis-store.cz.
II. Who will have access to your data?
Your personal data may be shared with other entities that help us operate our e-shop. These mainly include:
- E-shop platform operator Shopify
- Companies involved in goods dispatch, such as Zásilkovna s.r.o., ID No.: 28408306
- Companies providing payment services
Your personal data may also be passed on to:
Carriers of your choice, such as Zásilkovna s.r.o., ID No.: 28408306, PPL s.r.o., ID No.: 25194798
The processing of your personal data takes place only within the European Union.
III. What else you should know
Our company does not have a designated data protection officer.
If you have any questions regarding your personal data, please contact us at zakaznik@iloveservis.cz.
IV. Use of cookies
Cookies are small text files that are stored on your device when you visit our website. Each subsequent visit, these files are sent back to our website or another website that can recognize them.
Cookies help us improve the user experience on our pages, distinguish you from other users, display relevant advertisements, and simplify logging into your account.
We use both persistent and temporary cookies. Persistent cookies are stored in your browser until you delete them, while temporary cookies are deleted when you close your browser.
In addition, we use third-party cookies, for example, for targeted marketing.
We use the following types of cookies on our website:
Necessary cookies: These cookies are essential for the proper functioning of the website and cannot be turned off.
Analytical/statistical cookies: These cookies allow us to analyze website traffic and improve its functionality. We use them only with your consent.
Advertising cookies: These cookies are used to display targeted advertising based on your preferences. We use them only with your consent.
Third parties, such as external service providers, may also use cookies or access data collected by cookies on our website.
Collected cookies may be processed by the following entities:
- Google Analytics, operated by Google Inc., USA;
- Meta Platforms Ireland Limited, Ireland;
- Seznam.cz, a.s., Czech Republic.
You can express your consent to the processing of cookies via the cookie bar on our website. You can also manage cookies in your browser settings.
V. Your rights in connection with the processing of personal data
Under the GDPR, you have the right to request information about what personal data of yours we process, to request access to this data, its rectification, restriction of processing, a copy of the personal data processed, erasure of personal data, and in certain circumstances, the right to data portability. You may object to processing based on legitimate interest.
If you believe that your data is not being handled correctly, you have the right to lodge a complaint with the Office for Personal Data Protection or to contact a court.
These terms are effective from 1.9.2024